Law Firm Replaces In House Hiring and Saves $928K Annually
Our client is a growing law firm in Seattle that needed eight case managers and 3 intake specialists to keep up with increasing demand, but hiring in-house would have significantly increased payroll, benefits, and office overhead. By partnering with Virtual Staffing, our client deployed experienced virtual professionals who integrated directly into existing workflows, improved intake responsiveness, and provided reliable legal support without adding office space or long term payroll commitments. The result was smoother operations, faster response times, and predictable monthly costs that allowed attorneys to focus on higher value legal work.
Goals & Objectives
This case study shows how our client scaled intake and legal support without expanding office space or taking on long-term payroll risk by leveraging bilingual virtual intake specialists and a remote associate attorney to reduce overhead, minimize administrative burden, and improve efficiency while maintaining high-quality client service.
Results
By replacing in-house roles with virtual professionals, our client reduced annual staffing expenses by more than $928,953 while maintaining full operational coverage. Intake responsiveness improved, internal staff experienced less burnout, and attorneys were able to dedicate more time to billable work, resulting in a leaner and more scalable operation without sacrificing service quality.
Cost & Savings Breakdown
See exactly how much you save with Remote Attorneys
In-House Cost for 8 Case Managers
8 Remote Case Managers
Cost & Savings Breakdown
See exactly how much you save with Remote Attorneys